Fix 2: Update or Reinstall Your Disk Driver.Fix 1: Connect Your Hard Drive to another USB Port.About Hard Drive Missing Windows 10 Error.Microsoft then changed course and made the update available to everyone. Everyone else, including all home users, would just have to deal with it.
Initially, Microsoft said only organized with paid Extended Security Updates contracts would receive a patch for the bug. In other recent update bug news, Microsoft did at least fix the black wallpaper bug it introduced with what was supposed to be Windows 7’s final security patch. Microsoft hasn’t even listed this problem on its Windows 10 “ known issues” page, which should list known problems like these along with any planned fixes. Unfortunately, Microsoft hasn’t yet pulled the KB4532693 update that’s moving people’s files around.
Microsoft pulled KB4524244 from its servers last week after the update was causing various problems on some PCs, including breaking the “Reset This PC” feature. This is just one of several bugs in February 2020’s updates. Microsoft will likely re-release the update in the future when the problem is solved.Īnother Recent Update Is Causing Problems, Too It’s much easier and will reportedly fix the problem, too. However, we recommend simply uninstalling the buggy update. Microsoft support employees told Windows Latest that they were able to fix the problem for some people by creating a new local user account and transferring the files from the old user account folder to the new one. You can open that renamed folder to find all your files. For example, if your user folder is normally “C:\Users\Chris”, you might see a “C:\Users\Chris.bak” or “C:\Users\Chris.000” folder. You will likely see that your main user profile folder has been renamed. If this doesn’t work for some reason, you can also head to C:\Users\ in File Explorer. Sign in normally and your PC should function as normal. Restart your computer after uninstalling the update. You’ll see “Update for Microsoft Windows (KB4532693)” appear in the list if you have the buggy update installed. Both sequences take you to the same window.Ĭopy-and-paste “KB4532693” (without quotation marks) into the search box at the top-right corner of the list of updates and press Enter. You can also browse to Control Panel > Programs > View Installed Updates. To uninstall an update, head to Settings > Update & Security > Windows Update > View Update History > Uninstall Updates. Several Windows users have reported this solved the problem for them. If you’ve encountered the bug, there’s one simple way to fix it and get your files back: Uninstall the update that caused the problem.
How to Uninstall the Update and Get Your Files Back
The bug seems to occur during the update’s installation process. We’ve installed this update on several PCs and haven’t run into the bug. If your PC has already installed the update and you haven’t experienced the bug, you don’t need to uninstall the update or take any action. If you’re using Windows 10, you likely already have it installed.
Windows Update will automatically install it on your PC. The buggy update is KB4532693, which Microsoft released for Windows 10 on Feb. We don’t know for certain exactly what’s causing the problem on some PCs and not others. 17, Windows Latest wrote that multiple Microsoft Support employees had said Microsoft engineers are working on fixing it. Woody Leonhard reported on it for Computerworld on Feb 13. Microsoft told Bleeping Computer it was aware of the issue on Feb. As Bleeping Computer‘s Lawrence Abrams put it, it looks like Windows 10 “is loading up a temporary profile to be used during the update process and failing to restore the user’s profile when done.” Files appear to be deleted because Windows 10 is signing some people into a different user profile after they install the update.